Cancellation Policy

Telco Searches are committed to meeting the needs and expectations of our clients by consistent delivery of Search results within our stated turnaround times (3-5 days).

As the Telco Cable Search is processed almost immediately upon receipt of a search request we have needed to implement the following search cancellation policy.

We wish to advise that the following criteria will apply for all Search Cancellations:

  1. A request for cancellation will not be accepted once plans have already been obtained from any utility with specific relation to the search.
  2. A cancellation fee of $40.00 will apply to all cancellations and may only be waived at the discretion of the General Manager.
  3. All requests for cancellation must be in writing.

We thank you for your understanding in this matter and thank you for your continued support.
If we can be of further assistance to you with regard to this communication please contact us on the following number: 1300557114.